Brand Overview
31Bets is an online casino that offers a wide range of games to its users from around the world. The website was launched in 2018 by a company called ASG Technologies Ltd., which is based in Cyprus. Despite being relatively new play now on the market, 31Bets has quickly gained popularity among players due to its user-friendly interface and impressive game selection.
The casino’s name suggests that it offers bets for different events, but upon closer inspection, one realizes that it focuses primarily on online games such as slots, table games, video poker, and live dealer games. The website is available in several languages, including English, German, French, Spanish, Italian, Portuguese, Russian, and Chinese.
Registration Process
To start playing at 31Bets, users must first create an account by registering on the casino’s website. This process involves providing basic personal information such as name, email address, password, date of birth, and phone number. Users are required to be at least 18 years old to register.
Once registered, new players can claim a welcome bonus package that includes free spins and match deposits up to €1,000 over the first five deposits made within a week after signing up. However, it is essential for users to carefully read through the casino’s terms and conditions before making any bets or claiming bonuses.
Account Features
After logging in with their credentials, players can access various features on the website that allow them to manage their accounts efficiently. For instance, they can deposit and withdraw money using different payment methods such as VISA, Mastercard, Skrill, Neteller, Bank Transfer, and many others.
Users also have an option to set limits for deposits or losses on a daily, weekly, or monthly basis through the casino’s responsible gaming section. This feature is designed to ensure that players gamble within their means without putting themselves in financial harm.
Bonuses
Besides the welcome bonus package offered upon registration, 31Bets regularly updates its promotional offerings with various promotions such as free spins, match deposits, cashback rewards, and more. For example, users can participate in tournaments with other members to win significant prizes or receive a weekly reload bonus of up to €200.
Players who make consecutive bets on specific games without winning are awarded ‘Free Bets’ – tokens that allow them to play for free without wagering any money. Additionally, some bonuses at 31Bets come with different conditions such as maximum cashout limits and non-sticky deposits where winnings cannot be used in conjunction with the bonus amount.
Payments and Withdrawals
Users can make deposits using various currencies like Euros (€), US Dollars ($), British Pounds (£), Canadian Dollars (CAD), Australian Dollars (AUD), New Zealand Dollars (NZD), and more. However, withdrawals are limited to those methods specified upon registration, which may include bank transfers or e-wallet services.
Withdrawal processing times vary depending on the chosen method: VISA takes one day; Mastercard up to 5 business days; Skrill and Neteller same-day payments; while Bank Transfers can take up to three working days. When requesting a withdrawal, it is essential for users to confirm their identity through documentation provided upon registration.
Game Categories
31Bets offers over 6,000 titles from leading software providers such as Microgaming, Evolution Gaming, NetEnt, Play’n GO, Quickspin, and many others in the following categories:
- Slot Machines : Classic slots with fruit symbols to modern video slots with various bonus features.
- Table Games : Roulette (European/French), Blackjack (classic/ multi-hand), Baccarat (punto banco/ baccarat squeeze).
- Video Poker : Jacks or Better, Deuces Wild, Double Bonus Poker, and more variations of this classic card game.
- Live Dealer : Authentic gaming experience where real dealers interact with players in a real-time environment using webcams.
Software Providers
The online casino relies on multiple software developers to supply its games:
- Microgaming
- Evolution Gaming
- NetEnt
- Play’n GO
- Quickspin
- Amatic Industries
- Betsoft
Each provider contributes to the vast library of games available at 31Bets, ensuring that users have numerous options for entertainment.
Mobile Version
To cater to players on-the-go, 31Bets has optimized its website for mobile devices using HTML5 technology. The adapted layout adapts seamlessly across different screen sizes allowing users to access most casino features through their smartphones or tablets.
The main interface and primary navigation are preserved when transitioning from a desktop view, ensuring that the overall user experience remains consistent regardless of device type.
Security and License
For online gaming security concerns, 31Bets has implemented several measures:
- Encryption : The website uses SSL (Secure Socket Layer) encryption for secure transmission of information.
- Firewalls : Server-side firewalls prevent unauthorized access from potential hackers.
- GDPR compliance : In accordance with EU regulations.
As per the Malta Gaming Authority and Curacao eGaming license requirements, 31Bets provides detailed documentation on security protocols as well as ongoing efforts in maintaining integrity within its systems.
Customer Support
Help is available to players via several communication channels:
- Live Chat
- Email : support@31bets.com
Player support staff respond promptly and are knowledgeable about casino operations, rules, promotions, and issues such as lost login credentials or verification requests.
Support documents on website also provide an exhaustive FAQ covering everything from account management to banking matters, further enhancing user experience by answering common queries prior to reaching out for assistance.
